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All help topics · Top-ups and withdrawals

How to top up your balance

Top-ups are made in USDT, on the BEP-20 (BNB Smart Chain) or TRC-20 (Tron) network.

  1. Open “Wallet” and choose a network.
  2. Copy your top-up address or scan the QR code.
  3. Send USDT from your wallet or from an exchange — at least 1 USDT.
  4. The money will arrive on your purchase balance, usually a couple of minutes after the network confirms it.

Important: send only USDT and only on the network you chose. Other coins and other networks won't be credited, and they can't be returned.

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