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All help topics · Top-ups and withdrawals

How to withdraw money

You can withdraw money from your withdrawable balance — in USDT, on the BEP-20 or TRC-20 network.

  1. Open “Wallet” and find “Withdraw to wallet”.
  2. Enter the amount — at least $10 — and the address of your USDT wallet.
  3. Press “Withdraw”, check the address character by character and answer “Yes, send”.
  4. The money is deducted from your balance and reaches your wallet within 10 minutes.

Withdrawals on BEP-20 have no fee. On TRC-20 the network fee is $5; it's deducted from the withdrawal amount. You get notifications about the request and the payout in your account and in Telegram, if it's connected, plus an email. For the first 3 minutes the request can be cancelled. If you didn't create the request, immediately open “Wallet”, click “Cancel” on that request and change your password.

You can save an address under a name of your choice: next time, one tap picks it. Saved addresses and the addresses of past withdrawals are in “My addresses” in “Wallet”.

Copy a new address only from your own wallet, not from its transaction history: scammers send small transfers from look-alike addresses.

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